FAQ

Frequently
asked questions

Questions? We’ve got answers!

Browse the topics below or ask us on Live Chat.

Products & ingredients

Where can I buy Hot Pockets®?

Online or in-store, finding the perfect Hot Pockets® brand sandwich is just a click away. You can search by Product Category and/or Product Name on our Where to Buy page

There's something wrong with my product or packaging, what do I do?

If you have any problems with your Hot Pockets® brand sandwiches or their packaging, please reach out to us so we can make it right. Call or text 24/7 1-800-350-5016. You can also chat live with a representative from our team: LIVE_CHAT

Is there a list of Hot Pockets® flavors?

We currently have 37 different flavors of Hot Pockets®, Lean Pockets®, and Stuffed Pretzels, from pizza to breakfast. For complete list of products, visit our Product page.

Is there a vegetarian Hot Pockets® sandwich?

While we don't currently have any vegetarian Hot Pockets®, we do offer meatless options: Four Cheese Pizza Hot Pocket® with Crispy Crust and Five Cheese Pizza Hot Pocket® with Garlic Buttery Crust. We also have two varieties of Stuffed Pretzels that are meatless: Cheesy Jalapeno and Fiery Chorizo Queso Fundido.

How much protein is in Hot Pockets®?

All High Protein flavors have 14g of protein. You can review your favorite flavor's Nutritional Facts on the back of the box.

How much sodium does Hot Pockets® have?

We produce a variety of Hot Pockets® and nutritional facts differ for each product. Please review the back of the box of your favorite Hot Pocket for its sodium information.

What's the difference between Hot Pockets® and Lean Pockets®?

While Hot Pockets® are a favorite, sometimes people desire a leaner option but they still want a hearty, satisfying snack or meal. That's when they reach for Lean Pockets®. We worked hard to deliver tasty flavors that still allow you to count what's important to you while never sacrificing on taste or quality.

How do I recycle my Hot Pockets® packaging?

Because recycling programs can vary by location, it’s best to check the packaging labels and then check with your local recycling company. More information and tips can be found here: https://www.nestleusa.com/sustainability/how-to-recycle-packaging-sustainability-label

Do Hot Pockets® contain common food allergens?

All of our products contain wheat, soy, milk, and egg ingredients. For the most up-to-date allergen information, always be sure to check the listed ingredients on our packaging.

Why are there different types of Hot Pockets® crusts?

We have eight varieties of baked-daily crusts, all designed to best complement each Hot Pockets® filling. Choose from Garlic Buttery, Crispy, Croissant, Crispy Buttery, Flaky, Pretzel, Garlic and Herb, and Seasoned!

Are Hot Pockets® available in packs larger than 2?

Many of our sandwiches are available in larger pack sizes, up to a 17 pack to help you stock up! It's best to search the product pages to see which sandwiches come in what pack sizes.

Packaging & Preparation

How long do I cook my Hot Pockets® sandwich for?

In general, if you're microwaving one Hot Pockets® brand sandwich, we recommend cooking for two minutes. Let sit for two minutes to complete cooking, and enjoy. For conventional ovens, preheat oven 350 degrees and bake (without the crisping sleeve) for 28 minutes. Ovens vary, and cooking time may need to be adjusted. 

Cook times differ depending on product, quantity of product being cooked, and device you're cooking with. You can find specific instructions for each Hot Pockets® sandwich variety by visiting our Cooking Time page.

 

How long do I microwave two Hot Pockets®?

For best results, we recommend cooking one Hot Pockets® sandwich at a time. If you decide to cook two, we recommend microwaving them for 3 minutes and 30 seconds.

Can the Hot Pockets® crisping sleeve be reused?

We do not recommend that the sleeve be reused because it was not designed as a permanent container.

How long do you cook Hot Pockets® in the oven?

When making Hot Pockets® in a conventional oven, preheat to 350 degrees. Unwrap the sandwich and place on a baking sheet. Please do not use the crisping sleeve in the oven. Bake for 28 minutes then carefully remove from oven. Ovens vary, and your cooking time may need to be adjusted.

How do I make Hot Pockets® crispy?

Making crispy Hot Pockets® is simple! Insert your sandwich into the provided Crisping Sleeve, and it'll be nice and crispy once it's cooked.

How long do Hot Pockets® stay good for in the freezer?

Please enjoy your Hot Pockets® before the Best Before date stamped directly on the package to ensure peak flavor and optimum quality.

How long are Hot Pockets® good for in the fridge?

We don't recommend storing your Hot Pockets® in the fridge at any time. Keep your sandwich in the freezer until you're ready to enjoy!

Is it safe to eat a Hot Pockets® brand sandwich item once it is thawed?

Absolutely do not eat Hot Pockets® or Lean Pockets® sandwiches if they are thawed. Always prepare them according to the cooking recommendations on the package.

What causes ice crystals to form on top of the Hot Pockets® sandwich?

Ice crystals occur naturally on frozen products. Excessive ice crystals (a sign that you still need to cook your Hot Pockets® sandwich) may result from fluctuations in storage temperature.

My crisping sleeve looks different than ones I have received in boxes of Hot Pockets® brand sandwiches that I previously purchased. Do I have the correct sandwiches?

As long as there’s a Hot Pockets® or Lean Pockets® brand logo on your box, you’re in the right place. We use the sleeves to talk to you, and we change what we’re saying from time to time.

Miscellaneous

Do you have Hot Pockets® coupons available?

We occasionally offer cents-off coupons in local newspapers, through direct mailing programs, and on Facebook. In addition, we suggest you watch for special sales or promotions at your local grocery store.   

Still have
questions?